Privacy Policy

At OpenSales, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, applications, and services. By accessing or using OpenSales, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide you with the best possible experience:

a. Personal Information You Provide

• Name, email address, phone number, company name, and job title
• Billing information, including payment details and addresses
• Login credentials when creating an account
• Any information shared when contacting support or submitting forms

b. Automatically Collected Information

• IP address, browser type, device type, and operating system
• Pages visited, time spent, and interactions on our platform
• Cookies, tracking pixels, and analytics data

c. Third-Party Data

• Information from integrated services like Google, Meta, or other platforms
• Payment gateway confirmations and transaction details

2. How We Use Your Information

We use the data we collect to:

• Provide and manage your OpenSales account
• Process payments, invoices, and subscriptions
• Improve our CRM and ERP services for better customer experience
• Send important updates, notifications, and marketing communications (with your consent)
• Monitor security, prevent fraud, and comply with legal obligations
• Personalize your experience by showing relevant features and content

3. How We Share Information

We do not sell or rent your personal data. However, we may share information in the following cases:

• Service Providers: With trusted third parties that help us with hosting, payments, analytics, and communications
• Legal Requirements: When required by law, regulation, or court order
• Business Transfers: In case of a merger, acquisition, or sale of assets
• User Consent: When you grant permission for specific services or integrations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login and preferences
• Analyze traffic and usage trends
• Deliver relevant ads on platforms like Google, Meta, and TikTok
• Improve overall website performance

You can manage cookie preferences via your browser settings.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. If you cancel your account, some information may be stored for legal, tax, or security reasons.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to data processing
• Opt out of marketing emails at any time
• Request a copy of your personal data in portable format

To exercise your rights, please contact us at info@opensales.me

7. Data Security

We implement strict measures to protect your data, including encryption, firewalls, secure payment gateways, and access controls. However, no system is 100% secure, so we encourage you to safeguard your account credentials.

8. Third-Party Links and Services

Our platform may include links or integrations with third-party services (e.g., payment gateways, ad networks, social media logins). We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Children’s Privacy

OpenSales is not intended for individuals under 16 years of age. We do not knowingly collect data from children. If we learn we have unintentionally gathered information from a child, we will delete it promptly.

10. International Data Transfers

As a global service, your data may be transferred and stored across different countries. We ensure that appropriate safeguards are in place to protect your data during international transfers.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Significant updates will be communicated via email or platform notifications.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your data, please contact us:

📧 Email: info@opensales.me 
🌐 Website: www.opensales.me